Day in the life of admissions with Craig and Kristina

Our mornings begin with mindfulness and a daily reflection out of NA’s Just for Today book, to help us focus on the day and get in touch with our gratitude for recovery. Officially the day starts at 9am, although realistically we are checking for any missed calls and emails before then.

On the way to our office/cabin we catch up with current residents and see how they are feeling, whether it’s been there first night with us, how they are progressing through the programme or if they are approaching secondary care.

Rarely do we start our day without a cup of coffee and a brief handover of the previous day and the one ahead.

No two days are the same, that’s for sure! This morning Craig received a call from Laura, her daughter’s struggling with substance misuse. With no experience of addiction, she needed reassurance and support, that there was hope for her daughter. Craig’s experience allowed her to understand more about her daughters addiction, and whilst preparing for admission to the Hub we were able to connect Laura with local services as well as the 12 step meetings held at the Hub. Craig has arranged to speak with them once she’s been to her first meeting, as well as highlighted that they are welcome to call us anytime, on the admissions number 0300 030 3333, for ongoing support whilst she prepares for treatment with us.

On the other hand, yesterday we welcomed a new resident to the Hub who will be staying with us for at least 28 days. We first spoke to George just after new years day; he’d returned from a blowout desperately wanting help. However, his fear of living without drugs, after using for over 20 years, stopped him from accepting the help. Continued attempts to contact him after this, were unsuccessful. In such a heartbreaking time, we continued to support his family and partner. George had finally realised he’d had enough, we arranged his admission immediately. Although scared, George received a warm welcome from our recovery team and reiterated that he knew he needed to do this.

Don’t think this is where George’s admission ends, it’s not often this straight forward, believe us! The next few hours George settled in, saw our clinical team, met residents and staff whilst preparing his care plan. The fear, or as we called it, his disease, got louder in his mind as time went on. George and his partner asked to speak to the admissions team, his disease was telling him to leave. We spoke to him and the family, helping them face those fears and understand the reality of his addiction and consequences. What a blessing that we can share our experience with other addicts seeking recovery.

Now here’s why we love this job. We came to work this morning, George is still here and intends to stay. As we can relate to his fears of going into treatment for the first time, it fills us with joy to see people willing to trust us. We see incredible changes in people once so broken. A good example of this is Sam; On arrival Sam was curled up on the sofa, head to the ground and didn’t want to talk to anyone. After a week at the Hub Sam asked us if she could stay for an extra two weeks, whilst doing so she was making eye contact and laughing with us. We witness miracles here at the Hub!

In between all this, we are frequently taking calls, as well as responding to email enquiries. We maintain a close working relationship with local authorities, probation services, GP’s and drug and alcohol workers to give as much support as possible to current clients and to prepare any clients engaging with these services, for treatment with us.
Being in recovery ourselves, we understand the importance of working a programme and that if we fail to live by spiritual principles, we are only so far away from the lives we once lived. When we’re not busy at the Hub, we maintain our personal recoveries in the way of attending meetings, connecting with other recovering addicts and the occasional gym trip (it’s a rare occurrence!).

Working within a team where the mutual goal is to give any person wanting to change their life, the opportunity to recover, is the most rewarding part of the work we do. It can be challenging, and heartbreaking talking to all involved. However, seeing residents leave with their graduation certificates in hand, a copy of the big book or basic text which all residents signed and life’s spark returned to their eyes, makes it all worth while.

*Names have been altered to protect residents and families confidentiality